Privacy policy
Last updated: April 2026
GameSphere (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
GameSphere is operated by SC Ecommerce Ltd.
If you have any questions about this policy or your data, you can contact us at:
Email: contact@gamesphereuk.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide
- Name
- Billing and delivery address
- Email address
- Phone number
- Order details
2.2 Payment Information
Payments are processed securely by third-party providers such as:
- Shopify Payments
- PayPal
We do not store full payment card details.
2.3 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Device and browser information
- Pages visited and time spent
- Referral source
We may use:
- Google Analytics
2.4 Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyse website performance.
For more information, please see our Cookie Policy.
3. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Provide customer support
- Communicate with you about your order
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Deliver relevant advertising and marketing
We may use advertising platforms such as:
- Google Ads
4. Digital Products & Fraud Prevention
Where you purchase digital products (such as game codes or top-up vouchers):
- Delivery may be instant or near-instant
- Additional verification checks may be carried out
- We may use automated systems to detect suspicious activity
We reserve the right to:
- Delay delivery for security checks
- Cancel orders suspected of fraud
- Refuse service where misuse is identified
5. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we rely on the following lawful bases:
- Contract – to process and deliver your orders
- Legal obligation – to comply with laws and regulations
- Legitimate interests – to improve our services and prevent fraud
- Consent – for marketing and non-essential cookies
6. Sharing Your Information
We may share your information with:
- Payment processors
- Delivery and logistics providers
- IT and website service providers (e.g. Shopify)
- Analytics and advertising partners
We only share data where necessary and ensure appropriate safeguards are in place.
7. International Data Transfers
Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
- UK-approved standard contractual clauses
- Adequacy decisions
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us using the details above.
10. Security
We take appropriate technical and organisational measures to protect your personal data.
However, no method of transmission over the internet is completely secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:
You can also use our contact form here
Or via post at:
SC Ecommerce Ltd
128 City Road, London,
EC1V 2NX
Company Number: 16313019
For the purpose of applicable data protection laws, we are the data controller of your personal information.
14. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).